Money

Be impeccable with customer service and stand out, online or off

Steve Strauss, Special to USA TODAY Comments Off on Be impeccable with customer service and stand out, online or off

The best thing small businesses can do for their customers online? Invest in quality WiFi, handle negative reviews graciously and use a video library.

Steve Strauss, Special to USA TODAY
http://api-internal.usatoday.com.akadns.net

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