Money Tax season 2020: Most Americans don’t understand how tax refunds work, and it might cost them January 3, 2020 Aimee Picchi, Special to USA TODAY Comments Off on Tax season 2020: Most Americans don’t understand how tax refunds work, and it might cost them About 96 million Americans expect to get a tax refund in 2020, but most of them don't understand how they work, according to a survey.